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Terms & Conditions

These General Conditions are intended to regulate the terms and conditions by which the Adonis store, a legal person with NIF/NIPC PT246731761, headquartered at Rua David Mourão Ferreira 23 3, in Braga, Portugal.

The Adonis - Zero to Hero service consists of making available and supplying a set of products and/or services, in order to allow the user, to whom the status of customer is attributed, to order and purchase online the products presented therein.

By using Adonis - Zero to Hero it implies acceptance and full agreement with all the parameters present in the Terms and Conditions described, as well as the Privacy Policy in force at the time you access Adonis.

If you do not accept, in whole or in part, any of the stipulated conditions, you should not make purchases at Adonis. If you access Adonis, you are committing yourself and being responsible for respecting the conditions determined on this page and in the Privacy Policy.

Adonis reserves the right to update and change the Terms and Conditions without prior notice. It is advisable to periodically check the Terms and Conditions for any changes or updates.

Product and pricing information

Adonis informs customers about the characteristics, descriptions, images or videos of each product and/or service on each available page. Adonis undertakes to make its products and/or services available clearly and to correct possible errors that may occur as soon as possible.

Adonis concisely presents the prices of each product and/or service, including VAT rates, shipping costs applied to each order and other additional costs that may apply.

Information about products, prices, content, images, videos, promotional campaigns and services may be updated and changed by Adonis at any time.

Intellectual property

Adonis is a registered online store, and the service provided is the responsibility of João Mário Cardoso Santos.

The content, domain, information present and made available on Adonis are the property of João Mário Cardoso Santos or have been granted to it, and are thus protected by copyright and related rights. Any and all use, reproduction, copying or dissemination of visual, audiovisual or written content is subject to prior approval by Adonis.

The customer undertakes to fully respect the aforementioned conditions and rights, as well as to refrain from acts that may go against the law and rights such as copyright, related rights, among other laws applicable to the use of images, videos, content , etc. without express approval from Adonis. Adonis cannot be held responsible for any misuse of such products.

Payment methods

Adonis offers the following payment methods:

credit card
Bank transfer

After the payment is completed, Adonis will proceed with a standard check, so that the order can be processed and shipped. The customer will receive an email confirming that the order has been paid, as well as the corresponding invoice.

Conditions of purchase at Adonis
Product availability

All products and/or services available at Adonis can be purchased, except in cases of shortages or stock limitations, as well as made-to-order products, whose availability may vary. Products may become unavailable without prior notice, but under these circumstances they will be duly identified at Adonis.

In the event that the product is no longer available after the purchase has been completed, Adonis undertakes to contact the customer, by telephone or email, as soon as possible in order to speed up the process with them.

Fees and taxes

At Adonis, the prices shown are in EURO, with the applicable VAT and taxes in accordance with the law in force, which are already included in the price shown.

order cancellation

The customer may cancel an order placed while it is being processed. You are requested to inform Adonis through the following e-mail contact: adoniszerotohero@gmail.com.

If the cancellation request has been made after the order has been shipped, it will be forwarded for delivery and the customer may choose to refuse to accept it. Adonis is not responsible for possible delays in handling order cancellations.

Adonis reserves the right not to process orders or refunds in cases of data inconsistency, fraud or customer misconduct, as well as for technical issues beyond the control of Adonis.

Free Resolution

The customer has the right to terminate the contract within a period of 14 (fourteen) days from the date of conclusion of the contract.

If the customer wishes to terminate the contract, he may do so by emailing adoniszerotohero@gmail.com or by filling out the contact form available at Adonis. When terminating the contract within the legal period, in addition to returning the product, the customer must return any offers that accompany the main product. Adonis must refund the amount paid within a maximum period of 14 days after receipt of the returned order accompanied by the purchase invoice, proof of payment and return form.

The refund will be made through the same payment method used by the customer in the initial payment, except in situations of express agreement and in which the customer does not incur any costs as a result of the refund.

Any refund procedure will be processed as provided for in the legislation in force in Decree Law n.º 24/2014.


The customer may submit a complaint regarding any question, act, information or service provided regarding Adonis through the e-mail contact adoniszerotohero@gmail.com or through the electronic Complaints Book available at the link: https://www.livroreclamacoes .pt.


When creating and using the account at Adonis, the customer is responsible for the maintenance of the account, confidentiality and for all activity arising from his account.

When creating the user account and placing orders, the customer expressly and unequivocally accepts the Terms and Conditions in their most up-to-date version.

Adonis is not responsible for any information disclosed by third parties, technical failures or any other problems that prevent access and proper functioning of the online store.

Adonis is not responsible for possible damages, directly or indirectly related to the use, or inability to use, the products and/or services made available, as well as for any delay or unforeseen occurrence in the delivery of orders.

Personal data processing

Please check the Privacy and Cookie Policy.

Applicable law - jurisdiction

This contract is subject to Portuguese law and legislation in force.